Shipping policy

Shipping times, delays, and lost packages

Shipping times are estimates and may be affected by factors outside of our control, including but not limited to weather conditions, natural disasters, carrier delays, or logistical disruptions. We are not responsible for delays caused by these circumstances, and such delays do not qualify for refunds.

International orders may be subject to customs duties, import taxes, or tariffs depending on the destination country.

These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

We are not responsible for:

  • Customs clearance delays

  • Additional charges imposed by customs authorities

  • Orders refused or abandoned due to unpaid duties or taxes

No refunds will be issued for orders affected by shipping delays, customs fees, or refusal.

Customs, Duties & Taxes Policy

International orders may be subject to customs duties, import taxes, or tariffs depending on the destination country.

These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

We are not responsible for customs clearance delays, additional charges imposed by customs authorities, or orders refused or abandoned due to unpaid duties or taxes.

No refunds will be issued for orders affected by customs fees or refusal.